Customer care · Repairs & restoration

Request a Restoration

Tell us about your piece once, pay for the restoration at checkout, and your prepaid shipping label arrives with your order confirmation.

About you

Your mailing address is used for your prepaid label and for sending your piece home.

Your order confirmation and prepaid label arrive here.

Only if we need to reach you quickly about your piece.

About the piece

A short description helps our bench identify it quickly.

What's going on with it?
Photos of the piece Required

A photo is required. Up to three — one close-up of the problem and one of the whole piece is ideal.

Please add at least one photo of your piece.

How you'll pay

Restoration

Pay $85 at checkout

One flat price to restore your favorite Ronaldo piece. Shipping both ways is included. You go straight to checkout when you submit — nothing to wait on.

Bought on ronaldojewelry.com in the last year?

$25 repair — request a review

Although it's uncommon to have an issue within the first year, we can help. Attach an image of your receipt and we'll review your request.

Start a $25 warranty request  →

You'll pay for the restoration at checkout. Your prepaid shipping label arrives with your order confirmation — no waiting on approval.

Please fill in all required fields before continuing.