SUBMIT A REPAIR
Pieces purchased on ronaldojewelry.com or through one of our authorized retailers come with a free 1-Year Repair and Restoration Warranty as evidenced by your sales receipt.
If your purchase does not fall within our 1-Year Warranty or you cannot provide proof of sales receipt, we offer lifetime repair and restoration services for a fee:
Retail of $74 or less, your cost is $60 (includes shipping both ways)
Retail of $75 of more, your cost is $85 (includes shipping both ways)
Please fill out this form to initiate a repair or replacement and someone from Customer Service will contact you to coordinate payment and provide an approved RA#.